Hear from our Franchisees

Want to know what it's like to own a Signs Express franchise? Let our franchisees tell you.

Craig Tiley Signs Express (Stoke-on-Trent)

Franchising is becoming increasing popular within the ex-forces community. It’s an attractive proposition, because you’re running your own business, but with the tools and opportunities of a larger organisation. The ongoing support and training from Signs Express Franchise Support Centre has been invaluable.

Craig had already worked in signs industry before his Army career and jumped at the chance to buy the existing Stoke-on-Trent centre. His time in the forces taught him valuable leadership skills that have been fundamental in running his own business.

After just six months in the business, Craig already started to see his hard-work pay off after winning high profile clients such as the NHS, JCB and Warner Bros. He has also reinvested in to the business buy hiring additional staff to ensure he has specialist skill set to call upon.

Read our full case study about Craig here

Lee Eaton Signs Express (Manchester)

Working as a Signs Express Franchisee has given me more than I could ever hope for and alongside the financial and lifestyle advantages of being my own boss, this experience has enabled me to secure my dream project with Team Sky during the Tour de France.

Established in 1997, Lee worked tirelessly with his father to build the business up from scratch in a premium territory, creating the solid foundations that Lee has been able to exploit since he took full ownership in 2012.

Lee Eaton Signs Express Manchester presented with franchisee of the year award

Due to Lee’s unwavering commitment, the centre has experienced a 25% growth rate and a dramatic increase in operating profits.

Thus, transforming the centre into one of the largest franchises in the Signs Express network and boasting a workforce of 20 skilled personnel as well as earning Lee the title of Franchisee of the Year 2015 from the British Franchise Association.

Watch Lee being interviewed for the BFA Franchisee of the Year awards

Stephen Lloyd Signs Express (Chester)

It has been really amazing to be able to shape my business around my own lifestyle and ethics. It has been important for me to involve my son and daughter in the business and I am pleased to have created a lucrative legacy for them after I retire.

Signs Express (Chester) was established from a ‘Greenfield’ territory, by Stephen in 2012 and in such a short period of time, he has been able to double his turnover year-on-year.

Before opening the business the area generated regular enquiries, which made it clear that demand was high from the outset. With a territory that covers both rural and urban areas across North Wales and Chester, the breadth of businesses that the centre caters to is very wide and includes lucrative clients like Chester Zoo as well as large industrial businesses.

Stephen has fostered a close-knit team at his unit and has encouraged his son and daughter to enter the fray. His small but reliable team enables him to network freely, whilst trusting his team to keep the centre running smoothly.

Jane Wiles Signs Express (Portsmouth)

Taking an existing business and totally transforming it from the ground up – with the aid of Signs Express Franchise Support Centre – has been one of the most financially and emotionally rewarding things that we have ever done. We are really passionate about our customers and continually work hard to deliver above and beyond their expectations

Since Jane & her partner Ray Allenby took over an existing centre in Portsmouth at the end of 2014, the pair has turned the operation into something quite spectacular.

Leveraging the number of prestigious businesses based in the region, Jane and Ray have nurtured close relationships with Airbus and Gunwharf Quays, by setting themselves up as the trusted providers of signage in the area.

Today, the centre has achieved beyond everyone’s expectations and in just the first six months of 2015, Jane and Ray tripled their takings compared to the same period in 2014. The couple were also finalists in the British Franchise Association Customer Service Award in 2016 and won the coveted Franchisee of the Year award in 2017 at the Signs Express convention.

Find out more about their BFA nomination here

Dave & Kim Nurse Signs Express (Leeds)

Although I had extensive management experience, knowing that help and expertise was on hand in all areas of the business from operations to HR, technical support, accounts and marketing was a great comfort.

Originally opened in 2003, husband and wife team Dave and Kim Nurse now employ six staff at their 1981 sq ft unit in Leeds. The main reason they chose to invest in a Signs Express franchise was for the training & support available. They’ve also been able to bring their son, Rick, in to the business who concentrates on business development.

Dave and Kim undertook extensive research before making any investment. They made their decision when it became apparent that owning a franchise operation has a much higher success rate then a sole enterprise. It also allows for greater lending opportunities to finance your investment from all the major banks because of the increased success rate.